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Refund Returns Policy

Refund Returns Policy

Return/Refunds policy


The purchaser accepts that we the seller (Work Safety International Pty Ltd) do not provide 'returns' of purchaser funds once the product has been delivered.

Purchase of the one year access to the WSI system gives the purchaser the right to access the system online (at www.worksafetyinteractive.com) and use of all online 'tools', resources, templates and storage space contained within the system.

We offer a guarantee that provided you have been using the system in accordance with email reminder instructions and for whatever reason the system does not or stops working, we will refund the purchase price.


Order Processing

Once the purchaser has made payment with a valid credit card a receipt of payment (tax invoice) will be issued within 24 hours to the purchaser's nominated email account.

A 'welcome email' will also be sent to the same email address the purchaser nominated within the 24 hours of purchasing the one year access to the WSI system.

The 'welcome email' contains the first week instructions on a key task the purchaser (on behalf of their workplace) must undertake and the OHSMS plan which outlines the initial 26 week plan and ongoing email reminders the purchaser will receive, each of which explain the process and guidance on which system 'tool' to use to complete the task.

Should the purchaser not receive one of or both of a) the receipt of payment (tax invoice) email and/or b) the 'welcome email' they are advised to contact WSI online immediately via email:

info@worksafetyinteractive.com.au


Prices

Prices quoted and displayed on all pages of our website are expressed in AUD (Australian Dollars), unless stated as otherwise.